Política de frete

Shipping Policy

Thank you for visiting and shopping at Twisted Pretty Hair Care.

Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is ever a significant delay in shipment of your order, we will notify you via email.

Shipping rates & Delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Allow at least 24 hours for the carrier’s system to update before the tracking number is active.

Damages

Twisted Pretty Hair Care is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.